- Uptime guaranty
- Server technology
- Datacenter facility
- Support methods & response time
- Terms of service
- Review, reputation & online presence
Do not confuse with “Unlimited” features because everything is limited in this world. If your OS is Unix, try to host your site with “Cloud Linux” environment. In this environment shared hosting account can be limited to certain resource limit. For excessive usage of server resources by individual account, the whole server will not go offline anymore.